Conflict Management Skills

To enable leaders to navigate conflict in more healthy and productive ways. Topics will include: Empathy, Appropriate Responses, Denial, Avoidance, and Managing Emotions.

Presenter: Carol Fowler is the retired Director of the Department of Personnel Services for the Archdiocese of Chicago. She holds a Doctor of Ministry degree from St. Mary’s Seminary and University, Baltimore, and currently teaches, conducts workshops, and consults on areas of Church management, best practices in Church human resources, and leadership development.